A major problem in user studies are high SDs (=standard deviation). People generally experience and perceive things differently. This imposes problems for statistical analysis of user study data, because methods are often based on means, e.g., means comparison (t-test, ANOVA). Consider two cases: participant A gives on a five-point likert scale the rating 5 to a system (maximum), participant B…
Associate Professor at the University of Vaasa. Based in Finland. If you'd like me to give a talk or workshop, please reach out via jonisalm@uwasa.fi.
