[Edit: added a seventh problem based on Elaine Zanutto’s comment on LinkedIn.][Edit: added a sixth problem based on Chris Chapman’s comment on LinkedIn.] Five problems in synthetic users created using LLMs: Takeaway: Synthetic users are inauthentic users. They could be useful for evaluating systems in an exploratory and limited way when the target user persona is extremely well-defined (e.g., based…
Associate Professor (tenure track) at the University of Vaasa, and Adjunct Professor at the Turku School of Economics. Based in Finland.